Junior Operations Specialist Funds Transfer Pay Processing (Finance)

Location: Kraków, Poland; hybrid work with three days per week in the office during the three-month probation period, followed by fully remote work. Afternoon shift: 3:00 PM–11:00 PM.

Company

hirify.global is a global financial services firm providing investor services, capital partnerships, specialist expertise, and technology solutions.

What you will do

• Process client payment instructions accurately and within market deadlines.
• Initiate, authorize, repair, and verify electronic funds transfer transactions in BBH systems.
• Participate in all stages of payment processing, including callbacks and task rotation.
• Research unclear or incomplete instructions, resolve issues, and escalate when appropriate.
• Meet client deliverables in line with Funds Transfer procedures, controls, and risk requirements.
• Respond to internal inquiries by email or phone and escalate sensitive issues to management.

Requirements

• BA/BS degree or equivalent work experience.
• English at C1 level required.
• Demonstrated PC skills and strong numerical ability.
• Ability to identify, resolve, and escalate problems.
• Professional verbal and written communication and client service skills.
• Ability to work in a team, multitask, meet deadlines, and perform under pressure.

Culture & Benefits

• Hybrid office attendance is required during the three-month probation period; fully remote work follows afterward.
• Company-covered taxi costs for return travel from the office during the probation period.
• Private medical care, life insurance, and an Employee Assistance Program.
• Professional training and qualification support.
• Culture Celebration Day and Community Service Day in addition to standard paid vacation.
• Wellbeing program, social fund platform, and social, sports, and integration events.

Hiring process

• Onboarding program for new hires.