Mgr, Process Operations Manila

Location: Manila, Philippines

Company

hirify.global provides wealth management, asset servicing, asset management, and banking services to individuals, families, corporations, and institutions worldwide.

What you will do

• Manage daily operational activities and supervise day-to-day team performance.
• Set goals and short-term priorities, organize work, and ensure timely and accurate completion.
• Conduct performance management and career development activities, provide staff training, and support staffing and disciplinary decisions.
• Lead the development, implementation, and administration of functional programs.
• Maintain team KPIs in line with agreed Service Level Documents and update procedural documentation.
• Facilitate discussions, interact with committees and senior management, and make decisions on complex operational matters.

Requirements

• College or university degree and/or relevant work experience.
• Leadership, assertiveness, and organizational skills for prioritizing assignments and providing feedback.
• Excellent oral and written communication skills.
• Functional or industry knowledge and required technical skills.
• Analytical and problem-solving skills.
• Related industry qualification or progress toward one is preferred.

Culture & Benefits

• Flexible and collaborative work culture.
• Opportunities for internal movement and career development.
• Accessible senior leadership and an inclusive workplace.
• Opportunities to support local communities through philanthropy.
• Reasonable accommodation is available throughout the employment process.