Staff Engineer (Device Infrastructure)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: Remote within the United States or Canada. Remote work means working from the employee's home country; travel for offsites, team meetings, and customer or industry events may be required.
Annual base salary: USD 143,000–207,000 for US-based roles or CAD 122,000–177,000 for Canada-based roles.
Company
develops enterprise password management and Unified Access Management solutions that help organizations secure identities, application sign-ins, devices, SaaS tools, and AI tools.
What you will do
- Set the technical direction and roadmap for Device Infrastructure Services supporting approximately 2,000 secure, compliant, and properly configured endpoints.
- Replace manual device-management processes with GitOps practices, configuration as code, version control, code review, and CI/CD pipelines.
- Lead responsible adoption of agentic AI for device operations, including guardrails for autonomous actions and human review checkpoints.
- Serve as the final escalation point for high-severity endpoint incidents, diagnosing macOS and Windows hardware at the machine level.
- Evaluate and pilot tools such as MDM and patch-management platforms, make build-versus-buy decisions, and partner with IT, Security, and product teams.
- Coach engineers, advise product teams on enterprise device deployment, and lead Customer Zero initiatives across the internal fleet.
Requirements
- 7+ years of IT and enterprise endpoint management experience, including 2+ years at a senior or staff individual-contributor level.
- Experience building and managing endpoints with GitOps practices, plus broad enterprise endpoint-management knowledge and deep operating-system expertise.
- Practical experience using AI tools in IT operations, with sound judgment around operational benefits and risks.
- Strong production-quality scripting and infrastructure-as-code skills in Bash, Python, and Terraform.
- Deep knowledge of endpoint security fundamentals, including encryption, patch and vulnerability management, EDR, least-privilege enforcement, and SOC 2, ISO 27001, or similar compliance frameworks.
- Ability to define and execute technical roadmaps, lead through change, collaborate across functions, and mentor engineers.
Culture & Benefits
- Remote-first work environment with required participation in relevant in-person engagements.
- Health, dental, and retirement benefits, including 401(k) in the US and RRSP in Canada.
- Generous paid time off and maternity and parental leave top-up programs.
- RSU program for most employees, incentive programs where applicable, and a free account.
- Paid volunteer days, peer-to-peer recognition, and a culture focused on collaboration, transparent communication, feedback, simplicity, honesty, and putting people first.
- AI tools may be used responsibly during the application process, but live interviews must be completed without AI assistance.
Hiring process
- Successful applicants complete a background check that may include employment, reference, education, criminal, social media, and credit-history checks where permitted by law.
- Live interviews assess communication, problem-solving, and collaboration without AI tools.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →