Supervisor, Accounts Receivable

Location: Pittsburgh, PA, United States

Company

Third-party administrator providing benefits and fund administration services through a nationwide office network.

What you will do

• Lead and supervise the Accounts Receivable team in line with company guidelines, client needs, and regulatory requirements.
• Assign, distribute, and monitor work while ensuring quality, productivity, and accountability.
• Develop staff through performance management, goal setting, training, and employee relations.
• Optimize workflows, tools, and staff allocation for efficient daily operations.
• Resolve customer and client service issues and support the implementation of new clients.
• Respond to inquiries from clients, government agencies, unions, participants, attorneys, and consultants; review timecards and time-off requests and support accurate payroll processing information.

Requirements

• High school diploma or GED.
• Four years of related experience in bookkeeping, finance, banking, accounting, or benefits administration.
• One year of supervisory experience.
• Strong organizational skills, attention to detail, deadline management, and professional written and verbal communication.
• Strong work ethic, teamwork, and exceptional customer service skills.
• Computer proficiency, including Microsoft Office applications.

Nice to have

• Experience in third-party administration, insurance, or health and welfare environments.
• Experience with Taft-Hartley trust administration.

Culture & Benefits

• Health, vision, and dental coverage.
• 401(k) retirement savings plan with company match.
• Paid time off.
• Opportunities for professional growth.
• Reasonable disability accommodations are available in accordance with applicable law.