Service Policy Intern (Regulatory Compliance)

Location: Hybrid, with in-person commuting required to a designated office in Minnesota or Wisconsin; possible offices include Minneapolis or St. Paul, MN, and Eau Claire or Amery, WI.

Salary: $15.60–$19.50 per hour

Company

hirify.global is an electricity and natural gas energy company serving customers across eight Western and Midwestern states.

What you will do

• Research and document tariff rules, administrative instructions, electric standards, and regulatory requirements.
• Organize Service Policy resources, SharePoint content, forms, and process documentation.
• Support workflow documentation, automation opportunities, and operational efficiency initiatives.
• Assist with customer project reviews, exception tracking, auditing activities, and data analysis.
• Develop training materials, presentations, and communications for internal stakeholders.
• Collaborate with Design, Engineering, Operations, Regulatory, and Customer teams.

Requirements

• Current freshman-level student or higher enrolled in an accredited college or university.
• Pursuing a degree in Business Administration, Project Management, Regulatory Affairs, Supply Chain Management, or a related discipline.
• Must be able to work full-time during the summer, part-time during the school year, and commute to the designated work location in person.
• Strong written and verbal communication, organization, analytical, problem-solving, and multitasking skills.
• Ability to learn complex policies, procedures, and business processes quickly.
• Ability to work collaboratively while maintaining accurate records and attention to detail.

Nice to have

• GPA of 3.0 or higher.
• Coursework or experience in business administration, project management, public policy, regulatory affairs, or related disciplines.
• Experience with Excel, SAP, Business Objects, Power BI, SharePoint, Power Automate, Power Apps, Copilot, or other Microsoft data and automation tools.
• Interest in utility operations, regulatory compliance, customer programs, or energy industry policy.

Culture & Benefits

• Internship start date: May 31, 2027.
• Potential to extend beyond the initial internship term based on performance and business needs.
• Pension and 401(k) plan.
• Paid time off and holidays.
• Work alongside cross-functional teams supporting energy operations and customer services.