Sr Director, Event Technology I - Hilton San Diego Bayfront (Event Technology)

Location: San Diego, California, United States. Work is performed onsite in a hotel/convention center environment, with irregular hours, on-call duties, weekends, holidays, and possible work across multiple hotel locations.

Salary: $80,926.00–$105,204.00 per year.

Company

hirify.global provides event technology, audiovisual production, and venue event services.

What you will do

• Direct sales and operations leadership teams to achieve revenue and profitability goals for an assigned venue or venues.
• Build relationships with venue leaders and clients, support customer retention, service high-profile events, and manage escalations.
• Oversee event planning and execution, floor operations, scheduling, equipment setup, operation, and strike activities.
• Manage budgets, forecasts, billing, P&L performance, cost controls, and action plans for business growth.
• Analyze labor, inventory, equipment, and CAPEX needs while ensuring safety, security, quality, and SOP compliance.
• Lead staffing, performance management, mentoring, training, succession planning, engagement, and DEI initiatives.

Requirements

• Bachelor’s degree preferred or equivalent experience.
• 7+ years of audio-visual experience and 7+ years of operations supervisory or management experience.
• 5+ years of customer service or hospitality experience preferred.
• Experience in relationship management, financial management, sales planning, forecasting, and CRM.
• Strong written, oral communication, presentation, leadership, customer satisfaction, and people-development skills.
• Proficiency with computer hardware, software, Microsoft Office, and internet tools; ability to work with high-end audiovisual equipment and electrical components.

Culture & Benefits

• Work in a hotel and convention-center environment with audiovisual equipment and electrical components.
• Responsibilities may include exposure to heights, outdoor temperatures, dirt, sand, dust, and variable noise levels.
• Work schedules may include days, evenings, weekends, holidays, and on-call status.
• Employee benefits options are available for employees and families.
• Inclusive workplace focused on diversity, belonging, accountability, continuous improvement, learning, and quality.