Director, Intelligence (Strategic Operations)

Location: London, United Kingdom; hybrid, with teams in the office around four days a week

Company

hirify.global is WPP's AI-driven media operating unit, combining media, data, partnerships, and the WPP Open platform to support measurable growth for leading brands.

What you will do

• Own defined client and UK-wide workstreams within the Intelligence pillar of Strategic Operations.
• Lead discovery, requirements gathering, process mapping, and recommendations across taxonomy, CCUID adoption, campaign governance, data quality, and reporting enablement.
• Coordinate implementation and adoption across Planning, Activation, Analytics, Finance, Data & Technology, and product teams.
• Manage milestones, actions, risks, dependencies, and delivery decisions with limited day-to-day intervention.
• Create playbooks, process documentation, implementation guidance, status updates, and training materials.
• Capture implementation learnings and improve repeatable delivery approaches.

Requirements

• Experience delivering cross-functional projects or workstreams in media, marketing, operations, transformation, data governance, business intelligence, or technology environments.
• Experience leading discovery workshops, gathering requirements, and mapping end-to-end processes.
• Ability to translate business needs into delivery plans, process improvements, governance approaches, or technical requirements.
• Strong senior stakeholder management and experience coordinating teams without direct reporting lines.
• Understanding of change adoption, including stakeholder engagement, feedback, training, and continuous improvement.
• Ability to identify root causes, manage ambiguity, and escalate risks with clear options and recommendations.

Nice to have

• Experience with media campaign workflows, taxonomy, naming conventions, unique identifiers, campaign governance, data quality, or compliance monitoring.
• Experience working with Analytics, Data & Technology, engineering, or product teams.
• Familiarity with WPP Open, Campaign Governance, Campaign Performance, Power BI, or comparable platforms.
• Experience coaching junior colleagues or coordinating wider workstream contributors.

Culture & Benefits

• Access to global hirify.global and WPP networks for learning and professional development.
• Employee resource groups and frequent in-office events.
• Medical, vision, dental, and group retirement plans.
• Significant paid time off, partner discounts, and mental health awareness days.
• Equal opportunity workplace focused on respect, inclusion, collaboration, and connection.