Bilingual Disability Claims Specialist

Location: Montreal, Québec, Canada; flexible work arrangements available from home, hybrid, or company offices.

Salary: CAD 69,934.53–81,954.53 per year, plus eligibility for performance-based incentive programs.

Company

hirify.global is a national health solutions partner providing insurance, primary care, and emergency medical services across Canada.

What you will do

• Adjudicate disability claims from the initial decision through case management planning.
• Assess claimant needs, monitor treatment progress, and coordinate rehabilitation and other supports.
• Communicate regularly with claimants, employers, physicians, treatment providers, administrators, human resources, and lawyers.
• Review key claim dates, update case management plans, and maintain accurate electronic records.
• Make and clearly communicate timely decisions, including difficult decisions and escalations.
• Manage assigned claims in line with service-level standards.

Requirements

• University degree or completed college diploma; occupational health, disability management, kinesiology, education, human resources, or legal studies are relevant areas.
• Strong analytical, decision-making, problem-solving, organizational, and prioritization skills.
• Professional experience making critical decisions, working independently and collaboratively, and navigating complex situations.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook, with strong technical aptitude for using multiple software applications.
• Bilingualism in English and French is required to support English-speaking clientele.
• Exceptional written and oral communication skills and the ability to explain complex information clearly.

Culture & Benefits

• Flexible work arrangements with an emphasis on work-life balance.
• Employer-paid health, vision, and dental coverage effective on the first day.
• 100% employer-matched defined contribution pension plan and annual incentive bonus.
• Paid vacation, vacation purchase program, wellness benefits, and fitness center discounts.
• Paid 15-week virtual training program with education, tools, and resources for the role.
• Career development opportunities and a path for learning new skills.