Lockbox Operations Assistant (Banking)

Location: In office at 1801 West Olympic Blvd, Los Angeles, California, US 90006

Starting base salary: $13.70–$20.58 per hour

Company

hirify.global is a financial services company founded in 1954 and a subsidiary of Royal Bank of Canada.

What you will do

• Open, sort, and process incoming mail manually or with mail sorting and automated capture equipment.
• Process checks, invoices, correspondence, and credit card payments according to client instructions.
• Capture remittances using scanning equipment and enter check amounts and alphanumeric data into lockbox systems.
• Reassociate printed check copies with supporting documents for client mail-outs.
• Return unprocessable transactions and track and report returned check disbursements.
• Prepare client transactions for scanning and deposit and complete closing and quality review procedures.

Requirements

• At least one year of banking, payment, or accounts receivable processing experience.
• At least one year of experience with Microsoft Office, Excel, and Word.
• Ability to read, understand, and follow written and verbal instructions.
• Basic computer skills and the ability to work efficiently with online systems.
• Ability to work independently and under pressure while meeting client and departmental deadlines.
• Ability to lift up to 30 pounds.

Culture & Benefits

• Medical, dental, and vision coverage available from the first month after starting.
• 401(k) company matching contribution.
• Tuition reimbursement and internal upskilling and training resources.
• Vacation, sick, and volunteer time benefits.
• Health and family planning support programs, including fertility benefits.
• Career mobility support and colleague resource groups.