Sales Operations Analyst

Location: Taguig City, Philippines; hybrid with office attendance required once a month. Night shift: 9 pm to 6 am.

Company

hirify.global provides clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries.

What you will do

• Manage Salesforce opportunities from pipeline through close, including stages, forecast categories, products, revenue allocation, pricing documents, and finance processing.
• Support Statements of Work and initial contract submissions.
• Coordinate the Professional Services Automation platform, including resource hours, budgets, project creation, and project role assignments.
• Attend pipeline calls and team meetings, then complete Salesforce and PSA updates.
• Coordinate with Business Leads, Contracting, Finance, Sales, and other internal stakeholders to process opportunities smoothly.
• Maintain the document repository and support strategic analysis, ad hoc tasks, business initiatives, and special projects.

Requirements

• Bachelor's degree.
• 2–3 years of experience in sales support and customer service.
• Strong Excel knowledge.
• Background in finance, sales operations, or customer relationship management is preferred.
• Experience with Microsoft 365 applications such as Outlook, Teams, and SharePoint is preferred.
• Strong collaboration skills, openness to coaching, and flexibility in a fast-paced environment.

Nice to have

• Knowledge of SAP, Salesforce, or another CRM system.

Culture & Benefits

• Hybrid working arrangement with monthly office attendance.
• Cross-functional collaboration with internal sales, business, contracting, finance, and account teams.
• Night-shift schedule from 9 pm to 6 am.
• Work in a dynamic and fast-paced environment focused on healthcare and life sciences.