Assistant Manager, Branch Office - Forest Acres (Retail Banking)

Location: On-site in Columbia, South Carolina, United States; the role may require working at or permanently transferring to neighboring branches within a reasonable commuting distance. Monday–Saturday availability is required based on business needs.

Salary: $29.28–$36.59 per hour

Company

hirify.global provides credit union products and services, including lending and deposit accounts, through its branch network.

What you will do

• Assist the Branch Manager with efficient daily branch operations and act as Manager in the incumbent’s absence.
• Supervise, lead, mentor, and train branch employees while managing staffing, performance goals, appraisals, and development.
• Oversee cash operations, vault procedures, ATM activities, self-audits, security, safety, and emergency preparedness.
• Support delivery and cross-servicing of lending, credit card, mortgage, savings, checking, certificate, IRA, trust, and estate products.
• Analyze reports and trends to improve business performance, operational efficiency, and service goals.
• Participate in recruiting, onboarding, budgeting, purchasing, records retention, marketing presentations, and local member events.

Requirements

• Working knowledge of federal regulations governing consumer lending, credit cards, mortgage and equity loans, savings, and checking accounts.
• Working knowledge of financial products and cash and ATM operations.
• Experience or exposure to customer service operations, mentoring, and leading employees.
• Ability to manage multiple priorities independently and in a team environment using sound judgment.
• Effective organizational, planning, time-management, verbal, written, diplomatic, and interpersonal communication skills.
• Effective word-processing and spreadsheet software skills.

Nice to have

• Bachelor’s degree in Accounting, Business Administration, or an equivalent combination of training, education, and experience.
• Familiarity with financial institution and lending practices, principles, regulations, and retail banking best practices.

Culture & Benefits

• Full-time employment with competitive pay and benefits.
• Culture focused on engagement, commitment, appreciation, and meaningful career development.
• Recognition as a large employer and veteran-friendly organization through multiple workplace awards.