Account Technician (Commercial Lines)

Location: Hybrid; ability to work within an IMA office 50% or more of the time is required. Limited travel of less than 25% is required.

Company

hirify.global is an independent insurance company with an employee ownership model and commercial insurance operations.

What you will do

• Support Commercial Lines Service Teams through AMS, email, phone, and in-person communication.
• Complete Account Manager tasks in Epic that are linked to client-facing work products.
• Prepare auto ID cards, claim reporting instructions, premium and loss summaries, renewal applications, and audits.
• Process endorsements, invoicing, renewal invoicing, experience modification orders, and electronic filings.
• Order MVRs and loss runs, populate individual loss run data, and build and upload folders to the client-facing portal.
• Monitor and prioritize workload, meet deadlines, maintain accuracy, and complete special projects.

Requirements

• High school diploma required; bachelor's degree or equivalent experience preferred.
• Strong computer proficiency and experience with Microsoft Office, including Outlook, Word, and Excel.
• Up to six months of similar or related experience preferred.
• Ability to work with a high degree of oversight and accountability for quality and efficiency.
• Professional designation or license must be attained and maintained.
• Agility, self-direction, interpersonal, communication, and technology skills.

Culture & Benefits

• Annual performance bonus and employee stock purchase opportunities.
• Medical, prescription, dental, vision, FSA, HSA, and family assistance programs.
• 401(k), life and disability insurance, accident coverage, and other financial protection benefits.
• Paid time off, paid holidays, flexible work options, and sabbatical leave.
• Well-being stipend, gift matching, and personal and professional development support.
• Team-oriented environment with an emphasis on diversity, equity, inclusion, and associate ownership.