1 месяц назад
Manager, Ecommerce Product Analytics
122 010 - 165 070CAD
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Manager, Ecommerce Product Analytics (Ecommerce Analytics/Experimentation): Own measurement, experimentation, and insight generation across the customer commerce journey from acquisition and checkout through payment success, subscription activation, and retention with an accent on funnel analytics, statistical testing, and data quality. Focus on designing A/B and multivariate experiments, improving payment and conversion performance, building reliable event tracking and self-serve dashboards, and translating complex analyses into executive-level recommendations.
Location: Hybrid in Waterloo and/or Toronto, Ontario, Canada; office attendance in Waterloo is required a few times a month. Remaining work is performed from a home office.
Salary: CAD $122,010–$165,070 per year, depending on experience and qualifications.
Company
develops consumer security solutions designed to protect people, families, and communities in an always-online world.
What you will do
- Own ecommerce measurement frameworks covering checkout completion, payment success, attach rate, bookings, ARR, subscription lifecycle, and retention.
- Analyze and optimize purchase funnels, checkout flows, payment methods, upsell and cross-sell experiences, and on-site customer behavior.
- Design, execute, and analyze A/B and multivariate experiments across checkout, payments, messaging, and landing pages.
- Define and validate event tracking, tagging, instrumentation, data models, and analytics infrastructure with Engineering, Product, Platform, and Data Engineering teams.
- Build dashboards and self-serve reporting for funnel performance, customer journeys, and conversion KPIs.
- Present executive-level insights and recommendations in business reviews and leadership forums.
Requirements
- 6–10 years of experience in ecommerce analytics, digital product analytics, or a related data-intensive role.
- Deep expertise in digital commerce funnels, checkout conversion, payment success, subscription flows, auto-renewal, and on-site behavior.
- Experience designing and analyzing A/B and multivariate tests; knowledge of hypothesis testing, confidence intervals, significance calculations, lift analysis, and difference-in-differences.
- Expert SQL skills, experience with large-scale site datasets, and proficiency in Python for analysis and statistical work.
- Hands-on experience with event tracking, tag management such as GTM, and instrumentation in collaboration with engineering and product teams.
- Experience with site analytics, BI tools, ETL processes, data modeling, and analytics pipelines.
Culture & Benefits
- Flexible work hours and a hybrid work arrangement.
- Bonus program, pension and retirement plans, and medical, dental, and vision coverage.
- Paid time off and paid parental leave.
- Social programs and support for community involvement.
- Inclusive workplace focused on diversity, employee support, and professional growth.
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