6 часов назад
VIP Account Manager (iGaming)
Вакансия из Telegram канала - Мэтч & Сопровод
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Описание вакансии
TL;DR
VIP Account Manager (iGaming): Managing and retaining a portfolio of 300–400 VIP clients through multilingual communication, personalized support, and promotion of company offers with an accent on German and English client engagement. Focus on reactivating inactive clients, analyzing customer activity, presenting products, and handling non-standard hours and holidays.
#vacancy #fulltime #remote #vipaccountmanager
💁 New job opening: VIP Account Manager with German language
📍 Location: Remote
✅ Schedule: 5/2, full-time
📞 Contact: , Telegram or via DM
🎯 Responsibilities:
- Communicate with VIP clients in multiple languages (English + German) across different channels.
- Manage a portfolio of 300-400 clients (active/inactive).
- Client retention and reactivation.
- Provide high-level personalized support.
- Promote company offers, bonuses, and products.
- Prepare reports and analyze client activity.
✅ Requirements:
- Proven experience working with VIP clients in iGaming or related industries (mandatory).
- Fluent English (spoken and written).
- Native or fluent proficiency in two of the following:
☑️ German
- Excellent communication skills and customer focus.
- Ability to effectively manage a large client portfolio.
- Proactivity, resilience, responsibility.
- Strong sales, negotiation, and product presentation skills.
- Experience with CRM systems, messengers, and email tools.
- Flexibility to work non-standard hours and holidays.
💎 What we offer:
- Remote work format
- External and internal training, budget for personal learning.
- Cash bonus for the birth of a child, birthday bonus.
- Corporate online library.
💁 New job opening: VIP Account Manager with German language
📍 Location: Remote
✅ Schedule: 5/2, full-time
📞 Contact: , Telegram or via DM
🎯 Responsibilities:
- Communicate with VIP clients in multiple languages (English + German) across different channels.
- Manage a portfolio of 300-400 clients (active/inactive).
- Client retention and reactivation.
- Provide high-level personalized support.
- Promote company offers, bonuses, and products.
- Prepare reports and analyze client activity.
✅ Requirements:
- Proven experience working with VIP clients in iGaming or related industries (mandatory).
- Fluent English (spoken and written).
- Native or fluent proficiency in two of the following:
☑️ German
- Excellent communication skills and customer focus.
- Ability to effectively manage a large client portfolio.
- Proactivity, resilience, responsibility.
- Strong sales, negotiation, and product presentation skills.
- Experience with CRM systems, messengers, and email tools.
- Flexibility to work non-standard hours and holidays.
💎 What we offer:
- Remote work format
- External and internal training, budget for personal learning.
- Cash bonus for the birth of a child, birthday bonus.
- Corporate online library.
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