Назад
4 дня назад

VIP Manager (iGaming)

Формат работы
remote
Тип работы
fulltime
Английский
c1
vacancy_detail.hirify_telegram_tooltipВакансия из Telegram канала -

Мэтч & Сопровод

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Описание вакансии

TL;DR
VIP Manager (iGaming): Building and maintaining long-term relationships with VIP players through personalized communication, retention strategies, and activity monitoring with an accent on player service and lifetime value. Focus on designing retention initiatives, reducing churn, analyzing VIP activity, and providing recommendations to management.
#VIPmanager #VIP #igaming #Greek #vacancy #job

Location: outside Europe
Work format: remote outside Europe
Experience: One year of experience working with VIP clients in the iGaming industry.
Languages: Greek and English - fluent

🎰Key Responsibilities:
- Relationship Management: Develop and nurture strong, long-term relationships with VIP players, acting as their primary point of contact.
- Personalized Service: Deliver tailored support and communication through multiple channels (phone, email, WhatsApp, SMS, live chat).
- Player Retention: Design and execute retention strategies to maximize player lifetime value and reduce churn.
- Performance Monitoring: Track, analyze, and report on VIP player activity, providing insights and recommendations to management.

🎰Requirements:
- Previous experience in VIP account management, preferably within iGaming, online entertainment, or a similar customer-focused industry.
- Strong interpersonal and communication skills, with the ability to build trust and rapport quickly.
- Sales and negotiation abilities with a customer-centric mindset.
- Fluency in Greek and English (additional languages are often a strong advantage).

Feel free to send your CV to my Telegram 📨, and I'll be happy to tell you more about the opportunity.

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