4 дня назад
VIP Manager (iGaming)
Вакансия из Telegram канала - Мэтч & Сопровод
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Описание вакансии
TL;DR
VIP Manager (iGaming): Managing long-term relationships with VIP players and delivering personalized support across multiple communication channels with an accent on player retention, sales, and customer-focused service. Focus on designing retention strategies, monitoring player activity, and providing performance insights to management.
#VIPmanager #VIP #igaming #Greek #vacancy #job
Location: outside Europe
Work format: remote outside Europe
Experience: One year of experience working with VIP clients in the iGaming industry.
Languages: Greek and English - fluent
🎰Key Responsibilities:
- Relationship Management: Develop and nurture strong, long-term relationships with VIP players, acting as their primary point of contact.
- Personalized Service: Deliver tailored support and communication through multiple channels (phone, email, WhatsApp, SMS, live chat).
- Player Retention: Design and execute retention strategies to maximize player lifetime value and reduce churn.
- Performance Monitoring: Track, analyze, and report on VIP player activity, providing insights and recommendations to management.
🎰Requirements:
- Previous experience in VIP account management, preferably within iGaming, online entertainment, or a similar customer-focused industry.
- Strong interpersonal and communication skills, with the ability to build trust and rapport quickly.
- Sales and negotiation abilities with a customer-centric mindset.
Feel free to send your CV to my Telegram 📨, and I'll be happy to tell you more about the opportunity.
Location: outside Europe
Work format: remote outside Europe
Experience: One year of experience working with VIP clients in the iGaming industry.
Languages: Greek and English - fluent
🎰Key Responsibilities:
- Relationship Management: Develop and nurture strong, long-term relationships with VIP players, acting as their primary point of contact.
- Personalized Service: Deliver tailored support and communication through multiple channels (phone, email, WhatsApp, SMS, live chat).
- Player Retention: Design and execute retention strategies to maximize player lifetime value and reduce churn.
- Performance Monitoring: Track, analyze, and report on VIP player activity, providing insights and recommendations to management.
🎰Requirements:
- Previous experience in VIP account management, preferably within iGaming, online entertainment, or a similar customer-focused industry.
- Strong interpersonal and communication skills, with the ability to build trust and rapport quickly.
- Sales and negotiation abilities with a customer-centric mindset.
Feel free to send your CV to my Telegram 📨, and I'll be happy to tell you more about the opportunity.
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