Quality Assurance Officer (Food Safety)

Location: On-site in Hounslow, United Kingdom

Salary: £32,000 per year

Company

DO & CO operates a luxury airline catering production unit focused on high-quality food, service, and menu experiences.

What you will do

• Support the Quality Manager and QA Supervisor with daily quality assurance operations and goods-in activities.
• Conduct hygiene, GMP, and other quality audits; raise, investigate, and follow up on non-conformances.
• Implement and monitor PRP, OPRP, and HACCP plans, including corrective actions and verification of HACCP documentation.
• Monitor critical control points, temperature records, traceability systems, storage conditions, FIFO, batch codes, expiry dates, and allergen segregation.
• Prepare finished-product samples for microbiological testing and taste assessments, and complete airline-specific verification checks.
• Produce quality assurance reports, train production staff on food safety, and investigate customer complaints.

Requirements

• Right to work in the United Kingdom.
• Excellent English, both written and spoken.
• Strong attention to detail, accurate record-keeping, and clear communication skills.
• Ability to influence departments, improve processes, build cross-functional relationships, and track corrective actions.
• Self-motivation, resilience, flexibility, and a practical problem-solving approach.
• Availability to work across a seven-day operation, including evenings, weekends, and public holidays.

Culture & Benefits

• On-site free meals.
• In-house training and opportunities to expand skills and knowledge.
• Referral rewards through the Refer a Friend Scheme.
• Career development opportunities nationally and internationally.
• A supportive environment with opportunities to contribute ideas and make an impact.