Sales Support

Location: Hybrid role based in Western Australia, New South Wales, or Victoria, Australia

Company

hirify.global is an ASX-listed Australian advisory and IT solutions company providing Hybrid IT, private cloud, connectivity, and managed services.

What you will do

• Manage enquiries received through the Sales Support mailbox and provide day-to-day support to customers and Account Executives.
• Create and maintain quotes, provide order status updates, and respond to pricing and order-related enquiries.
• Liaise with distributors and vendors to obtain pricing, availability, and product information.
• Process customer orders and purchase orders, reviewing information and resolving discrepancies before submission.
• Create and maintain sales opportunities and manage licence and maintenance renewal activities.
• Support compliance requirements, customer reporting, and accurate record-keeping across business systems.

Requirements

• Location: Must be based in Western Australia, New South Wales, or Victoria, Australia.
• Customer service skills focused on understanding customer needs and delivering appropriate outcomes.
• Sales aptitude, resilience, strong organisation, prioritisation, and attention to detail.
• Ability to work independently and collaboratively while adapting to change and pressure.
• Excellent communication and interpersonal skills, with a willingness to learn and strong technology literacy.
• Fluent spoken and written English required.

Culture & Benefits

• Hybrid permanent full-time role with immediate start and training provided.
• Supportive, collaborative workplace focused on innovation, respect, dedication, and excellence.
• Career growth through succession planning, internal mobility, mentorship, and professional certifications.
• Employee benefits, recognition, wellbeing resources, and mental health support through an Employee Assistance Program.
• Paid parental leave, support for family and caring responsibilities, and an employee referral program.
• Commitment to diversity, equity, inclusion, and support for veterans and underrepresented groups.

Hiring process

• Submit a complete application online through the Careers page.
• The recruitment process may also be used to form a talent pool for similar opportunities over the following 12 months.