Credentialing Lead

Location: On-site at federal facilities across the United States, including Washington, DC; Lanham, MD; Holtsville, NY; Fresno, CA; Chamblee, GA; Guaynabo, PR; Ogden, UT; Austin, TX; Kansas City, MO; and Memphis, TN.

Company

hirify.global is a Service-Disabled Veteran-Owned Small Business providing acquisition, information technology, business operations, and professional services to federal agencies.

What you will do

• Support credentialing operations at assigned locations or within an assigned geographic region.
• Coordinate daily appointments, enrollment, issuance, activation, maintenance, and collection of identification credentials.
• Issue and activate SmartID and access credentials, perform certificate rekey and PIN resets, and complete other credential lifecycle activities.
• Maintain credential inventory, secure credentials, and ensure accurate records and proper disposition of terminated credentials.
• Perform Registrar, Activator, and Card Custodian responsibilities as assigned.
• Prepare reports, coordinate shipments of credentialing materials, respond to applicant inquiries, and provide operational and administrative support.

Requirements

• U.S. Citizen or Lawful Permanent Resident with the ability to obtain and maintain required federal credentials.
• Ability to satisfy federal background investigation requirements and demonstrate federal tax compliance.
• High school diploma, or four years of directly related experience in place of the education requirement.
• Experience providing administrative or operational support, coordinating documentation, scheduling, project support, or office operations.
• Strong organizational and communication skills, independence, and the ability to manage multiple priorities.
• Proficiency with Microsoft Office applications.

Nice to have

• Experience supporting HSPD-12 or PIV credentialing programs.
• Knowledge of credential issuance processes, PKI, FIPS 201, or FICAM.
• Experience with USAccess or similar identity management systems.
• Experience operating credentialing equipment, activation kits, scanners, and related hardware.
• Experience supporting federal identity, access management, or security operations.

Culture & Benefits

• Mission-focused work supporting federal personnel, contractors, and government agencies.
• Operational assignments across multiple federal facilities nationwide.
• Work includes structured credentialing procedures, security controls, and compliance requirements.