Patient Services Representative (Medical Oncology)

Location: Lakeway, Texas, United States; on-site position

Company

hirify.global supports Texas Oncology in delivering evidence-based community cancer care through a large network of oncology providers and treatment sites.

What you will do

• Schedule new, referred, and returning patients in accordance with physician and office guidelines.
• Arrange appointments, tests, procedures, surgeries, hospital admissions, and follow-up care.
• Respond to incoming scheduling calls and manage cancellations or rescheduling accurately.
• Obtain and attach referrals, authorizations, and pre-certifications to prevent payment delays or denials.
• Maintain physician scheduling templates, including meetings, satellite schedules, rounding, and call coverage.
• Support financial counseling, correspondence, front-office coverage, and patient communication about preparation requirements.

Requirements

• High school diploma or equivalent.
• Level 1: 0–3 years of medical business office experience.
• Level 2: 3–5 years of medical business office experience.
• Senior level: at least 5 years of medical business office experience.
• Ability to multitask in a fast-paced medical office and interact frequently with patients and staff.
• Ability to sit regularly, occasionally stand and walk, and lift or move up to 30 pounds.

Culture & Benefits

• Full-time Monday–Friday schedule from 8:30 a.m. to 5:00 p.m.
• No weekends, on-call shifts, or major holiday work.
• Work within a community oncology setting focused on accessible, evidence-based patient care.
• Reasonable accommodations are available for qualified individuals with disabilities.