Senior Incident Coordinator (Cybersecurity)

Location: Madrid, Spain. Hybrid work model with an expectation to be in the office at least three days per week.

Base salary: EUR 60,000–100,000 per year, plus performance-based variable compensation and benefits.

Company

A global reinsurance and insurance provider focused on managing risks and building resilience, including against cybercrime.

What you will do

• Plan, organize, and facilitate tabletop exercises and incident response simulations.
• Coordinate incident response resources, meetings, communication channels, and stakeholder updates.
• Create and maintain incident response documentation, playbooks, procedures, and reports.
• Prepare post-incident reports covering timelines, actions, impact assessments, and lessons learned.
• Collect, analyze, and report incident metrics to identify trends and improvement opportunities.
• Support training coordination, process improvements, and administration of incident management platforms and documentation repositories.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, Cybersecurity, or equivalent practical experience.
• Experience in incident management, business continuity, or security operations.
• Experience planning and facilitating tabletop exercises or simulations.
• Strong documentation, organizational, coordination, and attention-to-detail skills.
• Strong communication skills in English.

Nice to have

• Knowledge of NIST, ISO 27001, and MITRE ATT&CK frameworks.
• Experience with incident management or ticketing systems and security operations procedures.
• Experience collecting, analyzing, and reporting metrics.
• Project or program management experience, certifications, or facilitation and training experience.
• Knowledge of process improvement methodologies.

Culture & Benefits

• Hybrid work combining home working with office-based collaboration.
• Performance-based variable compensation.
• Global and location-specific benefits, subject to company policies and the employment contract.
• Inclusive workplace focused on equal opportunities, professional development, fresh perspectives, and sustainability.