Senior Consultant (TA)

Location: Luxembourg; full-time onsite role

Company

hirify.global provides wealth management, asset servicing, asset management, and banking services to individuals, families, corporations, and institutions worldwide.

What you will do

• Serve as the primary contact for assigned fund clients and maintain strong client relationships.
• Coordinate regular service reviews, client communications, escalations, and governance meetings.
• Monitor Transfer Agency service delivery against contractual agreements, SLAs, KPIs, regulatory requirements, and client expectations.
• Coordinate with operations, registration, dealing, AML/KYC, and investor services teams.
• Prepare monthly and quarterly service reports, analyze operational metrics, and track service commitments.
• Support fund launches, mergers, conversions, onboarding, new products, client-driven changes, and regulatory projects.

Requirements

• Strong knowledge of Transfer Agency services.
• Experience in client relationship and stakeholder management.
• Ability to handle escalations, resolve conflicts, and manage incidents effectively.
• Analytical and problem-solving skills with risk awareness and regulatory understanding.
• Project and change management experience.
• Strong communication and presentation skills.

Culture & Benefits

• Flexible and collaborative work culture supported by a financially stable organization.
• Opportunities for internal mobility and access to senior leaders.
• Commitment to an inclusive workplace and community involvement through philanthropy.
• Reasonable workplace adjustments are available for individuals with health conditions and disabilities.
• Luxembourg office with equipped meeting rooms, a canteen, rooftop beehives, and a maintained vegetable garden.