Sr. Manager Customer Planning

Company

A large bakery manufacturer producing branded bread, muffins, bagels, cakes, and donuts across the United States.

What you will do

• Define customer strategies and objectives aligned with overall business direction, quantify opportunities, and track progress against goals.
• Lead monthly strategic planning reviews, identify performance gaps, and develop closure plans with leadership teams.
• Lead the annual national customer planning process and coordinate brand expectations, communication, and deliverables.
• Manage pricing strategies, trade spend, promotional ROI, and compliance with brand pricing guardrails.
• Maintain accurate forecasts in the Trade Promotion Management tool and align final forecasts with customer executive leadership.
• Recruit, coach, and develop a diverse, high-performing team while building capabilities and career advancement opportunities.

Requirements

• Bachelor's degree in Finance or a business-related field preferred; equivalent education, training, and experience may be substituted.
• 5+ years of experience in customer planning, forecasting, sales management, or a related field.
• Experience managing multiple direct reports and working in a fast-paced fresh bakery category.
• Strong analytical, problem-solving, communication, presentation, organizational, and multitasking skills.
• High proficiency in Power BI, PowerPoint, Excel, and Word, including building business models in Excel.
• Knowledge of IRI data and experience with Trade Planning Management or Trade Promotion Optimization tools, specifically o9 Solutions for RGM/Retail Planning.

Culture & Benefits

• Competitive annual salary of $100,200–$140,300.
• Annual bonus eligibility.
• Comprehensive benefits package, paid time off, and 401(k) with company match.
• Inclusive work environment focused on diversity, development, and associate well-being.
• Experience managing and working in remote team settings is expected; travel is required up to 25%.