Compliance Investigator II (Fintech)

Location: San Antonio, TX, United States; full-time onsite role

Company

hirify.global operates the SWIVEL payments ecosystem and provides payment-related financial services.

What you will do

• Review and investigate transaction monitoring alerts involving suspicious, unusual, or high-risk payment activity.
• Analyze ACH, card, merchant, client, and portfolio activity for fraud, money laundering, sanctions, operational, and compliance risk indicators.
• Conduct due diligence and investigative research using internal systems, case management tools, public records, adverse media, and internet research.
• Document investigative steps, findings, rationale, and recommendations in clear, complete, audit-ready case records.
• Escalate cases requiring remediation, client outreach, account restrictions, reporting, or other risk mitigation measures.
• Monitor risk trends, manage real-time queues, and collaborate with Account Management, Operations, Product, and Compliance teams.

Requirements

• At least three years of experience in AML investigations, transaction monitoring, payments risk, financial crimes compliance, credit risk review, or a related financial services risk function.
• Working knowledge of the Bank Secrecy Act, USA PATRIOT Act, U.S. Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements.
• Strong analytical, research, written communication, organizational, and judgment skills, including the ability to handle confidential information.
• Experience with payment processing, fintech, merchant acquiring, ACH, card processing, NACHA requirements, card scheme rules, or money services businesses.
• Experience using transaction monitoring, fraud, sanctions screening, case management, or data analytics tools, plus Microsoft Office applications including Outlook, Word, and Excel.
• Ability to manage multiple priorities in a queue-based environment and translate investigative findings into control recommendations or remediation steps.

Nice to have

• CAMS, CFE, CFCS, or a similar financial crimes, fraud, compliance, or risk certification.
• Experience drafting or contributing to SAR narratives, quality control reviews, or regulatory and audit-ready case documentation.
• Familiarity with emerging fraud trends, payment typologies, merchant risk indicators, and account-to-account payments.

Culture & Benefits

• Competitive overall compensation package and work-life balance.
• Healthcare coverage options and traditional and Roth 401(k) retirement plans.
• Career growth opportunities, continuing education, and career certification support.
• Leadership Academy, Mentor Program, employee engagement activities, recognition awards, and years-of-service awards.
• Wellness Program; benefits depend on employee eligibility.
• Substance-free workplace with pre-employment drug testing; tobacco-user hiring restrictions apply where permitted by law.