Case Manager

Location: Concord, North Carolina, USA

Compensation: $23.29/hour, 40 hours per week

Company

hirify.global provides workforce development services, career preparation, and demand-driven workforce solutions through career centers and community partner sites.

What you will do

• Build one-on-one relationships with clients, assess employment barriers, provide individualized support, and coordinate referrals.
• Provide case management, orientations, follow-up, enrollment support, and detailed documentation of participant contacts and activities.
• Facilitate professional development and job-preparation workshops and manage related program offerings, grants, participation, and placement data.
• Collaborate with business services, schools, account managers, and leadership to align workshops and training with available jobs and employer qualifications.
• Prepare participation and placement reports, support intake and compliance standards, and maintain communication plans for center operations.
• Identify operational challenges and implement process improvements while providing coverage and other related operational support.

Requirements

• Two years of experience in career advisement and development, workshop facilitation, workforce curriculum development, public speaking, and content development.
• Bachelor's degree in education, social services, healthcare, communications, or a related field from an accredited college or university.
• Working knowledge of MS Office and Google Docs.
• Strong written, verbal, telephone, computer, customer service, leadership, prioritization, and documentation skills.
• Ability to work flexibly as contract or program needs change and collaborate with multiple stakeholders.
• Professional understanding of occupations and career paths, ideally including healthcare roles.

Culture & Benefits

• Learning opportunities and networking programs.
• Work focused on supporting job seekers and creating lasting impact in their careers.
• Inclusive workplace committed to diversity, fairness, respect, and equal employment opportunity.