CRM - Product Owner (Microsoft Dynamics)

Location: On-site at 110 Cannon Street, London, England, United Kingdom

Company

hirify.global is a UK-based business advisory firm with more than 950 team members and over 35 offices across the UK, Isle of Man and Cyprus, providing corporate finance, debt, forensic, financial, restructuring and real estate advisory services.

What you will do

• Own and deliver the Microsoft Dynamics CRM strategy and roadmap, ensuring engagement and measurable business value.
• Act as the primary business interface for CRM, working with Partners, Directors, Marketing and central teams to prioritise use cases and user stories.
• Lead CRM training, change and adoption programmes across the organisation.
• Monitor adoption, data quality and benefits realisation, identifying opportunities for optimisation.
• Oversee CRM enhancements through established DevOps processes with IT and third-party suppliers.
• Lead CRM data migration and rollout activities connected with acquisitions.

Requirements

• Professional services background with exposure to senior stakeholders.
• Strong experience with Microsoft Dynamics CRM.
• Experience working within DevOps delivery models, including backlogs, user stories, prioritisation and releases.
• Track record of leading enterprise-system training, adoption and change programmes.
• Experience translating complex business needs into clear, actionable requirements.
• Strong communication, influencing, analytical, problem-solving and organisational skills.

Culture & Benefits

• Values include straightforward communication, confident advice, pragmatic solutions and an approachable professional style.
• Commitment to sustainability, inclusive and equitable employment practices, and long-term stakeholder relationships.
• Learning and development programmes support employees’ career growth.
• The role carries primary responsibility for the CRM budget and supporting team members, without specific line management of IT or development teams.