Home Concierge Specialist (PropTech)

Location: Remote within the United States. Evening shift required: 12:30–9:00 PM Central Time. Schedules are consistent week to week and may include Sunday–Thursday, Tuesday–Saturday, or Wednesday–Sunday.

Salary: $45,000–$49,000 base annually, plus monthly sales incentives and an additional $2,000–$4,000 annually for schedules that include Saturday and/or Sunday.

Company

hirify.global is a venture-backed proptech company that helps consumers buy and sell homes through real estate education, technology, and agent connections.

What you will do

• Handle up to 80 customer calls per day, depending on seasonality.
• Educate home buyers and sellers about Clever’s process, services, and value proposition.
• Identify customer needs, answer questions, recommend suitable solutions, and pursue upsell opportunities.
• Overcome early objections, conduct timely follow-ups, and confirm that customers’ needs are being met.
• Collect and verify customer information for the real estate agent network.
• Coordinate handoffs through text introductions or live transfers while delivering a high-quality customer experience.

Requirements

• At least 2 years of experience in sales, customer service, or a call-center environment.
• Comfort working remotely in a high-volume customer support environment.
• Strong verbal and written communication skills.
• Ability to work independently, manage time effectively, and maintain a set schedule.
• Ability to navigate multiple systems while maintaining productive customer conversations.
• Availability for the 12:30–9:00 PM Central Time evening shift.

Nice to have

• Real estate experience.
• Growth mindset and eagerness to learn and improve.

Culture & Benefits

• 100% remote work with a work-from-home stipend.
• Medical, dental, vision, and life insurance.
• 18 days of paid time off, increasing with tenure, plus 10 paid holidays.
• Annual professional development budget and paid tenure sabbaticals.
• 401(k), paid parental leave, counseling sessions, and optional weekly meditation.
• Daily workflow supported by AI tools for routine tasks.