Payroll Specialist Lead (Global Payroll)

Location: hirify.global, United States or Canada

Company

hirify.global builds an HR platform with automation and AI capabilities for global employment operations.

What you will do

• Execute regional and global payroll accurately and on time, maintaining compliance with regulatory standards.
• Own and optimize the Zendesk payroll queue, assigning tickets within 24 hours and addressing recurring issues at their root.
• Improve SOPs, checklists, and internal resources across teams.
• Provide training, mentorship, and knowledge sharing to Payroll Operations, Implementation, and PCST teams.
• Support global clients and stakeholders by resolving complex issues and providing long-term solutions.
• Lead or contribute to global testing, cross-functional projects, and operational improvements.

Requirements

• Several years of experience in regional or global payroll operations and knowledge of global payroll best practices.
• Experience managing and empowering teams with a hands-off leadership approach.
• Proficiency with payroll and productivity tools including SAP, Excel, and Google Sheets.
• Analytical thinking, strong problem-solving skills, adaptability, and a continuous-improvement mindset.
• Comfort working asynchronously and hirify.globally in a globally distributed team.
• Fluent written and spoken English required.

Culture & Benefits

• Work-from-anywhere benefits within the role's stated location eligibility.
• Flexible paid time off and flexible working hours in an asynchronous environment.
• Sixteen weeks of paid parental leave and mental health support services.
• Budgets for coworking spaces, learning, wellness, home office equipment, and IT equipment.
• Stock options and an emphasis on employee growth, pay equity, inclusion, and work-life balance.

Hiring process

• Recruiter interview, followed by interviews with the Senior Manager of Payroll Operations and the future manager.
• Bar Raiser interview and prior employment verification check.
• The process requires approximately two hours over three weeks.