Base Growth Commercial Lead-Postpaid Sq (Telecommunications)

Location: İstanbul, Istanbul, Türkiye

Company

hirify.global is an international telecommunications company providing connectivity and digital services to millions of customers.

What you will do

• Drive commercial performance, revenue growth, retention, and postpaid base actions.
• Manage postpaid revenue, churn, add-on, and out-of-bundle revenue KPIs.
• Develop customer growth and retention strategies using segmentation, behavioral analytics, and lifecycle management.
• Create personalized propositions, campaigns, and customer journeys to improve customer lifetime value.
• Build forecasts, business cases, performance scorecards, and experimentation programs, including A/B testing.
• Coordinate initiatives with commercial, analytics, channel, digital, and technology stakeholders within an agile squad.

Requirements

• Bachelor’s degree in business administration, industrial engineering, economics, or a related engineering field.
• Proven customer base management experience and a strong commercial mindset.
• Experience in telecommunications, e-commerce, or technology marketing and/or commercial roles.
• Strong analytical, communication, interpersonal, problem-solving, and decision-making skills.
• Strong written and verbal communication skills in English and Turkish.
• Leadership attitude, resilience, initiative, and the ability to collaborate in a fast-changing environment.

Culture & Benefits

• Flexible benefits program.
• Hybrid working kit and ergonomic kit allowance.
• Digital meal voucher and flexible transportation allowance.
• Private health insurance and employee assistance counselling.
• Discounts on a wide range of products and services.
• Inclusive, diverse, and collaborative international work environment.