Lead AI Engineer (Generative AI)

Location: Singapore

Company

Airwallex provides AI-native financial infrastructure and payment products for global commerce.

What you will do

• Lead, coach, and grow a team of AI, backend, and frontend engineers.
• Define and evolve Kai’s architecture for agent orchestration, retrieval, context management, tool integrations, access control, observability, and evaluation.
• Lead production delivery of generative AI features from discovery through launch and iteration.
• Build evaluation, staged rollout, rollback, monitoring, and safety practices for changing models, prompts, and data.
• Drive resilient service design, APIs, data pipelines, performance, testing, incident response, and SLOs.
• Partner with Product, Design, Data, Security, Infrastructure, and domain teams to deliver secure customer experiences.

Requirements

• 8+ years of software engineering experience, including 2+ years leading, managing, or formally mentoring engineers.
• Deep experience designing and operating scalable agentic architecture, backend systems, or distributed systems.
• Understanding of retrieval, model integration, agent workflows, evaluation, observability, and changing model behavior.
• Strong focus on evaluation, monitoring, incident management, performance, and operational readiness.
• Knowledge of secure software design, authentication, authorization, data protection, auditability, and abuse prevention.
• Must be based in Singapore.

Culture & Benefits

• Hands-on leadership role with responsibility for technical direction and people leadership.
• Founder-level operating culture focused on speed, judgment, curiosity, and first-principles decision-making.
• Work on AI products supporting financial operations and regulated global payments.
• Collaboration across a global organization spanning multiple offices and disciplines.