Product Manager, Desk (Travel)

Location: Denver, Colorado, United States. Must be authorized to work in the United States.

Salary: $120,557–$180,835 per year, plus 15% bonus potential.

Company

hirify.global provides reservation software and operational tools for tours, activities, attractions, and other travel-experience businesses, serving more than 20,000 clients across 90+ countries.

What you will do

• Set the product strategy and multi-quarter roadmap for Desk, hirify.global’s reseller platform.
• Develop workflows for concierge desks, destination management companies, affiliates, resellers, and other distribution partners.
• Own outcomes including adoption, migration progress, booking volume, onboarding, payment revenue, retention, and operational efficiency.
• Partner with clients and frontline teams to identify scalable needs across travel and hospitality distribution.
• Work with Design and Engineering to deliver fast, reliable booking workflows and integrations.
• Align Commercial, Sales, Onboarding, Support, Finance, and product teams on positioning, adoption, trade-offs, and go-to-market decisions.

Requirements

• 5+ years of hands-on product management experience.
• Experience owning complex B2B SaaS, marketplace, payments, or operational workflow products through measurable outcomes.
• Strong knowledge of tours and activities, travel, hospitality, concierge operations, destination management, reseller or affiliate distribution, or a closely related multi-sided marketplace.
• Strong product fundamentals including client discovery, segmentation, opportunity sizing, strategy, roadmap prioritization, product analytics, and outcome-based decision-making.
• Commercial judgment, confident leadership, stakeholder management, and clear communication skills.
• Experience partnering closely with Engineering and Design on complex workflows and integrations.

Nice to have

• Experience with concierge, destination management, hotel or resort, attraction, or travel-experience operations.
• Experience with payment processing, merchant-of-record models, invoicing, commission calculation, or financial reconciliation.
• Experience leading legacy modernization or migration programs.
• Experience building or scaling a multi-sided marketplace, reseller network, or partner platform.

Culture & Benefits

• Medical, dental, and vision coverage.
• 26 vacation days, 10 sick days, and 12 paid holidays per year.
• Paid parental, grandparent, extended-care, and bereavement leave, plus life insurance.
• 401(k) with employer matching.
• Work-from-home assistance, hybrid-friendly practices, wellness benefits, educational opportunities, paid volunteer hours, and team events.