1 месяц назад
Technical Program Manager II, Omnichannel (Logistics)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Program Manager II, Omnichannel (Logistics): Leading complex technology programs across engineering, product, operations, and merchant-facing teams with an accent on roadmap alignment, dependency management, launch readiness, and merchant issue resolution. Focus on coordinating cross-functional execution, resolving technical escalations, managing program risks, and translating recurring merchant challenges into product and operational improvements.
Location: Shanghai, China
Company
provides technology and services for global commerce, logistics, fulfillment, warehousing, transportation, and distribution.
What you will do
- Lead high-impact technology programs across multiple engineering teams, product domains, and business functions.
- Define program goals, milestones, ownership, dependencies, success metrics, and delivery plans.
- Manage risks, blockers, conflicts, resource alignment, launch readiness, migrations, and operational readiness.
- Align roadmaps and dependencies across Engineering, Product, Operations, Support, and merchant-facing teams.
- Engage with key merchants to understand feedback, diagnose technical challenges, manage escalations, and coordinate timely resolutions.
- Translate recurring merchant pain points into actionable product, technology, and operational improvements.
Requirements
- 5+ years of experience in technical program management, engineering, product, technical account management, or a related technology role.
- Experience leading complex, cross-functional programs across multiple engineering teams.
- Strong program planning, execution, dependency management, risk management, communication, and stakeholder management skills.
- Ability to understand complex technical systems and influence execution without direct authority.
- Experience working directly with customers or enterprise clients, including managing technical issues and escalations.
- Experience in logistics, fulfillment, e-commerce, warehouse technology, transportation, or large-scale platform programs is a plus.
Culture & Benefits
- Work on technology supporting global commerce and interconnected omnichannel operations.
- Collaborate across Engineering, Product, Operations, Support, and merchant-facing teams.
- Focus on measurable outcomes, stronger accountability, predictable execution, and improved merchant experience.
- Equal employment opportunity is provided in accordance with applicable law.
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