Forward Deployed Engineer (AI)

Location: United States, with the option to work remotely or from Figma hubs in San Francisco, CA, or New York, NY. Periodic travel to work with strategic customers in person is required, and in-person onboarding is required if hired.

Annual base salary: $153,000–$376,000 USD.

Company

Figma develops a collaborative design platform that helps teams create, prototype, translate designs into code, and work together in real time.

What you will do

• Make enterprise design systems agent-ready by fixing tokens, naming, and guidelines, connecting Code Connect, and running evaluations.
• Deploy Figma products in customer environments by writing code, configuration, agent skills, and guideline files for customer and Figma systems.
• Lead technical discovery of customer development environments, toolchains, workflows, and constraints to define credible paths to value.
• Debug complex integration issues involving Git workflows, CI, development environments, and non-standard technology stacks.
• Build customer-specific LLM workflows using MCP, agent skills, and prompt engineering.
• Convert engagement-specific solutions into reusable playbooks, product feedback, and self-service or shipped product improvements.

Requirements

• 5+ years of end-to-end production software development experience, including meaningful time working with customers or partner teams.
• Strong customer-facing communication and technical partnership skills, including the ability to work with senior engineers.
• Strong engineering fundamentals and the ability to navigate unfamiliar codebases, languages, and technical environments.
• Hands-on experience with design systems and design-to-code workflows, including component libraries, tokens, documentation, and related tooling.
• Proficiency in TypeScript/JavaScript or Python, with experience using agentic coding tools such as MCP and agent orchestration.
• Experience integrating APIs and SDKs, troubleshooting toolchains and CI environments, and addressing enterprise requirements such as SSO, security reviews, access controls, data residency, and compliance frameworks.

Nice to have

• Experience in forward-deployed engineering, solutions engineering, professional services, developer experience, or a similar customer-facing technical role.
• Familiarity with developer tools, design-to-code workflows, or AI/LLM products, including Code Connect, Storybook, or Style Dictionary.
• Experience partnering with Sales, Customer Experience, Solutions Architecture, or related teams on complex enterprise engagements.

Culture & Benefits

• Full-time employment within Product and Engineering, with direct customer collaboration rather than a sales or services function.
• Health, dental, and vision coverage, retirement benefits with company contributions, and paid time off.
• Parental leave, reproductive and family planning support, and mental health and wellness benefits.
• Paid sick leave, holidays, flexible PTO for eligible exempt employees, and potential recharge days.
• Additional benefits may include cell phone and home internet reimbursements and lifestyle spending accounts.
• Reasonable accommodations are available throughout the application, interview, and employment process.

Hiring process

• Video interviews require candidates to keep their cameras on.
• In-person onboarding is required after hiring.