Collaboration Technical Specialist-2 (Microsoft 365)

Location: Toronto-81 Bay, 14th Floor, Toronto, ON, Canada. The proportion of on-site and remote work will be discussed during the interview.

Company

hirify.global is a relationship-oriented bank focused on delivering modern banking services and meaningful client outcomes.

What you will do

• Provide administration and operational support for SharePoint Online, Microsoft Teams, OneDrive for Business, Microsoft Purview, Microsoft Forms, Microsoft Copilot, and Information Protection.
• Investigate and resolve incidents, service disruptions, governance issues, data classification challenges, and user requests.
• Manage tenant configurations, monitor platform health, maintain governance and information protection controls, and improve platform stability, security, compliance, and user experience.
• Collaborate with business and technology stakeholders to drive adoption, training, records management, and enterprise collaboration standards.
• Support the design, implementation, governance, and operational readiness of Microsoft 365 platform capabilities and business solutions.
• Support integrations with Power Apps, Power Automate, and Power Pages while evaluating emerging Microsoft technologies and recommending enhancements.

Requirements

• 5+ years of experience with Microsoft 365 collaboration and information governance technologies in enterprise-scale environments.
• Hands-on experience with SharePoint Online, Microsoft Teams, OneDrive for Business, Microsoft Purview, Sensitivity Labels, Microsoft Forms, and Microsoft Copilot.
• Experience with enterprise collaboration platforms, content management, records management, data classification, content lifecycle management, compliance controls, and enterprise SaaS services.
• Strong troubleshooting, production support, stakeholder engagement, governance, analytical thinking, and problem-solving skills.
• Legal eligibility to work in Canada at the specified location is required; a valid work or study permit may be required.

Nice to have

• Experience with Microsoft Power Platform, including Power Apps, Power Automate, and Power Pages.
• Microsoft 365, Microsoft Purview, Information Protection, or Microsoft Power Platform certifications.

Culture & Benefits

• Competitive salary, incentive pay, banking benefits, and a benefits program.
• Defined benefit pension plan and employee share purchase plan.
• Vacation offering, wellbeing support, and a points-based recognition program.
• Access to workplace technology and collaboration spaces designed to support innovative solutions.
• Purpose Day, a paid day off for personal growth and development.
• Inclusive and accessible candidate and employee experience.

Hiring process

• An attribute-based assessment and other skills tests may be required, including simulation, coding, or French proficiency assessments.
• Artificial intelligence tools may be used during the recruitment process.