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Salesforce Marketing Cloud Regional Lead

Формат работы
onsite
Тип работы
fulltime
Грейд
lead
Английский
b2
Страна
Mexico
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Salesforce Marketing Cloud Regional Lead (CRM): Leading strategy, development, governance, and optimization of automated CRM campaigns and customer experiences with an accent on SFMC platform excellence, customer data integration, and cross-functional delivery. Focus on designing customer journeys, managing integrations and marketing automations, and ensuring compliant, reliable platform operations.

Location: Tlaquepaque, Jalisco, Mexico

Company

hirify.global's Global Customer Management and Digital Direct organization develops customer strategy, CRM capabilities, direct-to-customer experiences, and marketing automation.

What you will do

  • Lead Salesforce Marketing Cloud strategy, development, configuration, governance, and campaign operations across core marketing channels.
  • Manage automated integrations, customer journeys, campaigns, and experiences supported by SFMC.
  • Oversee Interactive Studio, Journey Builder, Automation Studio, Email Studio, Triggered Emails, Cloud Pages, Contact Builder, Audience Builder, and Content Builder.
  • Partner with CRM data architecture, analytics, privacy, architecture, operations, and business teams to integrate customer data and maintain platform compliance.
  • Consult stakeholders on using SFMC to achieve business outcomes and support customer experience automation.
  • Upskill digital direct teams in automation and customer journey strategy.

Requirements

  • 10+ years of experience managing and developing direct marketing technologies and systems.
  • 5+ years of hands-on Salesforce Marketing Cloud experience, including implementations, development, management, and governance.
  • Experience as a solution architect designing and optimizing campaign or customer management systems.
  • Strong knowledge of data architecture, relational data models, SQL syntax, and data-flow documentation.
  • Experience with CRM, content management, eCommerce, web analytics, and customer data integrations.
  • Hands-on experience creating automated marketing campaigns and customer journeys across Salesforce Marketing Cloud studios.

Nice to have

  • Salesforce Marketing Cloud certifications.

Culture & Benefits

  • Full-time employment.
  • Work with an international, multidisciplinary group of stakeholders and business partners.
  • Focus on customer marketing, CRM best practices, execution excellence, and measurable results.
  • Collaborate across marketing, CRM, analytics, IT, infrastructure, security, privacy, architecture, and operations.

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