Junior Client Service Representative (Finance)

Location: Kraków, Poland; hybrid work with 3 days per week in the office

Company

hirify.global is a global financial services firm providing investor services, capital partnership solutions, specialist expertise, and technology-enabled client management.

What you will do

• Respond proactively and accurately to daily client inquiries.
• Coordinate with internal departments and third-party providers to prioritize requests, deliverables, and issue resolution.
• Focus on custody disciplines and applicable products for assigned client relationships.
• Participate in team projects and audits.
• Use internal technology solutions to manage client inquiries and introduce clients to new technology, automation tools, and products.

Requirements

• BS/BA degree, preferably in business, finance, or accounting, or equivalent work experience.
• Effective verbal and written communication skills.
• Ability to prioritize and resolve client needs in a deadline-oriented environment.
• Ability to learn and use new technologies to research, analyze, and resolve client needs.
• Strong analytical, numerical, workflow, and problem-solving skills.
• Working knowledge of Microsoft Office products.

Culture & Benefits

• Hybrid working opportunities.
• Private medical care for employees and their families.
• Life insurance.
• Professional training and qualification support.
• Two additional holiday days for Culture Celebration and Community Service.
• Thrive Wellbeing Program and online benefits platform.