Senior Registry Administrator (Financial Services)

Location: RSU Tower, Bangkok, Thailand; hybrid work with 6 days in the office per month. Working hours: 9 am–6 pm Australia time.

Company

SS&C provides investment, financial services, and healthcare technology and services to organizations worldwide.

What you will do

• Process new and additional applications, redemptions, transfers, switches, and static data or adviser updates.
• Prepare accurate client reports and meet agreed SLAs and delivery deadlines.
• Support customer onboarding by ensuring required identification documents are requested and regulatory requirements are met.
• Maintain procedures, checklists, user guides, and operational documentation.
• Collaborate with dealing, registry management, payments and reconciliation, client services, transitions, change, development, and offshore operations teams.
• Provide subject-matter support, assist with projects and client onboarding, and complete testing assurance for operational releases and BCP testing.

Requirements

• Proficiency in English, written and verbal, is required.
• At least 5 years of financial services experience, preferably in funds management or custody.
• At least 3 years of unit registry experience, particularly investor onboarding, is advantageous.
• Knowledge of the financial services investment industry and strong Microsoft Office skills.
• Strong accuracy, analytical, reconciliation, problem-solving, critical-thinking, planning, and organizational skills.
• Ability to work under pressure, meet deadlines, communicate escalations, and build effective stakeholder relationships.

Nice to have

• Knowledge of AML/KYC rules and AUSTRAC AML guidelines.

Culture & Benefits

• Hybrid and international work environment with flexible working hours.
• Annual leave from 12 to 25 days, 15 public holidays, flexible time off, and additional leave types.
• Group health insurance, optical coverage, and an annual health checkup.
• Provident fund contributions, professional development support, and an employee assistance program.
• Office in central Bangkok with access to BTS and MRT.