Senior Observability Engineer (Datadog)

Location: Based in Lehi, Utah, United States; hybrid office collaboration is encouraged

Company

hirify.global is a fintech company building technology that helps banks, credit unions, and fintechs deliver financial experiences to millions of people.

What you will do

• Build and operate an observability control plane using the Datadog API and Terraform to automate monitors, dashboards, tagging, and service onboarding.
• Define and audit observability standards for Ruby, Go, and Java services, including tags, golden signals, alert quality, and dashboard contracts.
• Produce detection and dashboard gap packs after significant incidents, then implement monitors and dashboards to close identified gaps.
• Track observability maturity, service-catalog health, ownership, SLO coverage, dashboard freshness, and monitoring trends through monthly reports.
• Tune alerting toward fewer false SEV1/2 pages and more actionable SEV3/4 alerts while coaching teams on Datadog cost and cardinality.
• Participate in the shared incident response and observability on-call rotation, investigating incidents and serving as Incident Commander or a supporting technical lead.

Requirements

• BS in Computer Science or equivalent experience.
• 5+ years of production observability, SRE, or DevOps experience.
• 5+ years of automation-first engineering with Python, Bash, Go, and/or Terraform, plus Kubernetes proficiency.
• Experience debugging distributed systems across microservices, Kubernetes, and bare metal, including latency, connection pools, queues, cascading failures, NATS, RabbitMQ, PostgreSQL, and Redis.
• AI- and workflow-literate, with experience using or building scripted and AI-assisted workflows for reviews, audits, or documentation.
• Experience with shared on-call responsibilities and Incident Commander duties.

Nice to have

• Fintech experience and familiarity with Datadog; strong Grafana, Prometheus, Splunk, or New Relic experience is also considered.
• Knowledge of Google SRE practices, toil elimination, self-healing automation, and OpenTelemetry instrumentation.
• Experience influencing teams without direct authority and producing governance or compliance reports.
• Experience with incident.io, PagerDuty, or OpsGenie, plus Golang and Ruby on Rails.

Culture & Benefits

• Work in a high-performance environment focused on trust, accountability, and measurable results.
• Use the Utah office for collaboration, project kickoffs, and cross-functional strategy sessions.
• Lehi office perks include company-paid meals, a sports simulator, gym, mother’s lounge, and meditation room.
• Work on infrastructure supporting financial applications used by millions of people and billions of transactions.
• Inclusive workplace committed to equal opportunity and reasonable accommodations.