Senior Manager, SAI Analytic & Activation Customer Success

Location: Millennium Centennial Center, Jakarta, Indonesia

Company

hirify.global is a consumer intelligence company that combines retail measurement data, consumer insights, and advanced analytics to help brands and retailers improve commercial performance.

What you will do

• Lead client engagement and delivery for Route to Market solutions serving CPG manufacturer teams.
• Analyze retail measurement, consumer, market, and commercial performance data to identify growth opportunities.
• Develop distribution analyses, go-to-market evaluations, strategic recommendations, and client-ready presentations.
• Lead Strategic Analytics & Insights projects from briefing and analysis through recommendations and executive presentation.
• Manage client relationships, day-to-day interactions, delivery quality, and multiple priorities.
• Collaborate with sales, analytics, customer success, and junior team members to strengthen client outcomes and team capabilities.

Requirements

• Bachelor’s degree in Business, Economics, Statistics, Marketing, Data Analytics, or a related field.
• 5–7 years of experience in market research, retail measurement, strategic insights, consumer intelligence, quantitative research, or analytics consulting.
• Experience managing external clients and presenting recommendations to senior business stakeholders.
• Strong analytical, problem-solving, communication, and business storytelling skills, including work with large datasets.
• Strong proficiency in PowerPoint and Excel, plus experience with data visualization or BI tools such as Power BI, Tableau, or Qlik.
• Native or fluent Bahasa Indonesia and strong English communication skills required.

Nice to have

• Retail Measurement Services experience in Indonesia.
• FMCG industry expertise or experience supporting FMCG clients.
• Experience mentoring junior team members.
• Exposure to commercial consulting or customer success environments.

Culture & Benefits

• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee Assistance Program.
• Inclusive workplace with a focus on fairness, diversity, and human oversight in recruitment.