Operations Officer - Corporate Accounts (Fixed Term Contract)

Location: Onsite at 2 Rue Edward Steichen, 2540 Neudorf-Weimershof, Luxembourg

Company

hirify.global Group provides online financial services, digital investing platforms, and personalised banking services through hirify.global Bank Europe.

What you will do

• Manage corporate account applications, openings, and amendments within agreed SLAs and risk controls.
• Set up insurance accounts and configure Policy Holder, EAM, and Operator roles.
• Maintain accurate documentation and audit trails in line with established procedures.
• Review and update departmental procedures to reflect internal policies and regulatory changes.
• Handle customer queries, support audit activities, and identify process improvements.
• Identify and report risk events through the appropriate channels.

Requirements

• Strong understanding of back-office operations in regulated banks.
• Knowledge of AML/ATF requirements, EU regulations, and banking privacy and data protection legislation.
• Excellent verbal and written English.
• Strong accuracy, attention to detail, analytical, organisational, and communication skills.
• Self-motivated team player with a flexible approach to work routines.

Nice to have

• French or German language skills.

Culture & Benefits

• Collaborative environment within a high-performing team.
• Annual performance bonus and occupational pension scheme.
• Share plan, concierge services, and 34.5 paid holidays.
• Office environment in Luxembourg’s Kirchberg financial district.
• Opportunities to develop knowledge of financial products and markets, including equities, funds, derivatives, and cryptocurrencies.
• Complementary fruit, tea, and coffee.