Process Improvement Executive - Business Development

Location: Jakarta, Indonesia

Company

hirify.global is a fintech company operating a Sales Promotion organization supported by data-driven operational processes.

What you will do

• Review and validate high-volume discrepancy cases, often more than 100 per week.
• Confirm supporting information with stakeholders and classify root causes using established business rules.
• Build and maintain Excel dashboards with pivot tables, formulas, and structured performance views.
• Develop operational trackers that support day-to-day execution across the Sales Promotion organization.
• Keep trackers, dashboards, and reports accurate, complete, and up to date through stakeholder follow-up.
• Investigate recurring operational issues, recommend process improvements, and improve workflows based on business needs and feedback.

Requirements

• 1–3 years of experience in business analysis, operations, process improvement, or a similar data-heavy operational role.
• Strong working proficiency in Excel, including pivot tables and formulas.
• Working knowledge of SQL.
• Comfort reviewing large volumes of detail-heavy data with patience and consistent judgment.
• Ability to turn loosely defined requests into practical trackers or dashboards with reasonable independence.
• Clear communication skills and confidence following up with stakeholders and cross-functional teams.

Culture & Benefits

• Full-time position supporting Area Sales Managers, Area Sales Leaders, and headquarters teams.
• Cross-functional collaboration with internal stakeholders.
• Opportunity to take ownership of increasingly complex business analysis and process improvement initiatives.