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Business Systems Analyst

Формат работы
hybrid
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Malta
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Business Systems Analyst (ERP/CRM): Acting as an interface between end users and developers while analyzing business processes, documenting requirements, testing developments, and supporting business systems with an accent on process improvement, user training, and software quality. Focus on identifying process gaps, coordinating with vendors and developers, and auditing software quality and security.

Location: Zejtun, Malta (Hybrid)

Company

hirify.global is hiring a Business Systems Analyst within its Information Technology Department to connect end users with developers of systems, applications, and processes.

What you will do

  • Perform business analysis and engage with business process owners.
  • Identify gaps in current processes and recommend improvements and opportunities.
  • Analyze, document, and test new developments, process flows, and specifications.
  • Provide training and support to end users on business systems.
  • Act as the main point of contact between users and vendors or internal developers.
  • Support software quality and security audits, policy alignment, and continuous improvement.

Requirements

  • Bachelor’s degree in IT, Computer Science, Business Analytics, or a related field.
  • Proficiency in Microsoft Office 365 applications, particularly SharePoint, Excel, Word, PowerPoint, Teams, and Outlook.
  • Knowledge of ERP, CRM, or other business solutions.
  • Understanding of project management and IT business solutions.
  • Knowledge of software testing methods.
  • Logical problem-solving skills and patience when supporting and training others.

Culture & Benefits

  • Hybrid work arrangement in Zejtun, Malta.
  • Opportunities for continuous learning and improvement.
  • Collaboration with end users, business process owners, vendors, and developers.

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