Tax Support Specialist (Payroll Tax)

Location: Remote within the United States, with hybrid and onsite options in New York City or San Francisco.

Salary: $83,300–$93,300 annual for Remote US; $98,000–$108,000 annual for NYC, San Francisco, Los Angeles, or Seattle, plus equity.

Company

hirify.global provides embedded payroll API infrastructure that enables businesses to build and operate payroll products.

What you will do

• Own a portfolio of federal, state, and local tax agencies, including notices, correspondence, corrections, and ongoing compliance.
• Contact tax agencies directly, navigate their processes, and follow issues through to resolution.
• Explain tax notices and account updates clearly to payroll partners.
• Balance and reconcile tax accounts, identify discrepancies, and drive corrective actions.
• Manage a queue of tax issues across multiple agencies while prioritizing urgency and complexity.
• Identify recurring portfolio patterns that may indicate broader systemic issues.

Requirements

• 3–5 years of experience in payroll tax, tax operations, compliance, or notice resolution.
• Experience communicating with tax agencies and performing operational or filing work.
• Experience with federal agencies such as the IRS and SSA, as well as state and local agencies.
• Clear, professional phone and written communication with agencies and partners.
• Strong organization, methodical issue tracking, problem-solving, and ownership through completion.
• Must be authorized to work in the United States.

Culture & Benefits

• Remote, hybrid, and onsite work options within the United States.
• Flexible PTO and sick leave, paid parental leave, and flexible return-to-work.
• 401(k), medical, dental, vision, disability, and life insurance benefits starting on the first day.
• $100 monthly stipend for home internet and mobile phone expenses.
• Opportunities to attend team offsites, events, hackathons, and an annual three-day company retreat.
• Office meals on Tuesdays and Thursdays, plus regular in-person events for office and hybrid employees.

Hiring process

• Applications are accepted until August 31, 2026 at 9:00 AM GMT+2.