Junior Fraud Analyst (Fintech)

Location: Finland-based; remote work after initial office-based training in Espoo or Mariehamn

Company

hirify.global is a Finnish-founded global payments partner providing cloud-native payment programmes, fraud intelligence, compliance, digital wallets, and card scheme connectivity for brands, banks, and fintech companies.

What you will do

• Monitor and investigate daily fraud alerts using transaction monitoring tools.
• Review transactions and identify potentially suspicious or fraudulent activity.
• Take operational action based on fraud alerts and established processes.
• Conduct Common Purchase Point analysis to identify fraud patterns.
• Handle compromised account and card-related tasks to mitigate fraud risk and protect cardholders.
• Document cases, communicate with customers, escalate complex cases, and complete agreed evening and weekend shifts.

Requirements

• Willingness to learn and develop in fraud prevention and financial services.
• Strong communication skills, customer focus, attention to detail, and careful decision-making.
• Basic analytical skills and an interest in identifying patterns and understanding transaction data.
• Confidence learning new systems and tools, with strong teamwork and escalation skills.
• Availability for approximately 20–25 hours per week, including agreed evening and weekend shifts; no night shifts.
• Must be based in Finland and able to attend the office during the initial training period.

Nice to have

• Previous customer service experience in retail or a contact centre.
• Experience in fraud monitoring, payments, banking, or financial services.

Culture & Benefits

• Flexible remote work after the initial training period, with the option to work from anywhere for up to 30 days.
• High autonomy, ownership, and a supportive team environment.
• Training, professional development, and opportunities to progress toward advanced Fraud Analyst responsibilities.
• Competitive pay, regular salary reviews, and an employee stock option programme.
• Up to five weeks of annual vacation, paid family leave, team activity funding, and location-dependent healthcare, pension, phone, lunch, wellbeing, and insurance benefits.