Social Media & Influencers Manager (E-commerce)

Location: London, United Kingdom

Company

Joybuy is hirify.global's European retail platform, operating across the UK, Netherlands, Germany, France, Belgium, and Luxembourg.

What you will do

• Define and execute Joybuy UK's social media strategy across Instagram, TikTok, Facebook, YouTube, and other relevant platforms.
• Own the content calendar and align social content with product launches, seasonal campaigns, and commercial priorities.
• Identify, recruit, manage, and develop long-term relationships with influencers, creators, and brand ambassadors.
• Lead influencer campaigns from briefing and negotiation through execution, performance analysis, and ROI tracking.
• Plan and deliver offline events and brand activations with agencies, venues, and external partners.
• Monitor engagement, traffic, conversion, and sales metrics, then optimise campaigns and repurpose event content across social channels.

Requirements

• 3+ years of experience in social media and influencer marketing.
• Hands-on experience managing social media channels, influencer campaigns, and offline activations from planning through delivery.
• Strong project management skills and the ability to manage multiple campaigns and stakeholders simultaneously.
• Data-driven understanding of how social media contributes to brand awareness, customer engagement, and commercial performance.
• Creative, proactive, and comfortable working in a fast-paced, entrepreneurial environment.

Nice to have

• Experience in retail, FMCG, beauty, fashion, or e-commerce.

Culture & Benefits

• Full-time role in an international cross-border e-commerce business.
• Collaborative, ownership-driven, and people-first working environment.
• Opportunities to work on smart supply chains, logistics, and customer-focused retail projects.
• Competitive salary, office locations, and opportunities for career growth and learning.
• Commitment to diversity, inclusion, and equal employment opportunity.