4 часа назад
Engagement Associate (AI)
88 000 - 92 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Engagement Associate (AI): Supporting customer adoption and strategic engagement for an AI search marketing platform with an accent on AEO audits, customer insights, and cross-functional problem solving. Focus on managing customer workstreams, analyzing platform performance, coordinating stakeholder communication, and resolving implementation challenges.
Location: On-site in the San Francisco or London office
Base salary: $88,000–$92,000 annually, plus variable compensation; estimated on-target earnings of $108,000–$115,000. Equity and benefits are also offered.
Company
provides analytics, intelligence, and agent automation for marketing in AI search, helping brands measure and improve visibility across platforms such as ChatGPT, Perplexity, and Google AI Mode.
What you will do
- Support the Engagement Management team with customer meetings, preparation, action items, and strategic initiatives.
- Own defined customer workstreams and manage end-to-end relationships with smaller customers.
- Create recurring AEO audits with insights, performance metrics, and recommendations for enterprise and startup customers.
- Understand customer objectives and their broader marketing ecosystems.
- Manage customer Slack channels, coordinate stakeholders, and mitigate engagement risks.
- Collaborate with Sales, Product, and Engineering to improve implementations and resolve technical challenges.
Requirements
- 1–3 years of experience in a customer-facing, marketing, or analytical role.
- Strong strategic thinking and problem-solving skills for ambiguous challenges.
- Comfort with high-volume customer interactions and demanding work environments.
- Self-motivation, resilience, coachability, and openness to feedback.
- Willingness to work on-site in San Francisco or London.
Nice to have
- Interest in growing into an Engagement Manager role.
Culture & Benefits
- Builder-oriented environment focused on speed, iteration, and meaningful impact.
- Base compensation includes variable compensation and equity.
- Full benefits and additional perks are included in the total compensation package.
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