Senior Community Manager, Relationship Management (Venture Capital)

Location: Manchester, New Hampshire, USA; 5-day-a-week, in-office role

Company

hirify.global is a venture capital platform with more than $1.4B in assets raised, investments in over 1,600 companies, and a network of more than 850,000 members.

What you will do

• Operate the day-to-day infrastructure for the Relationship Management team, including email support, scheduling, Calendly management, follow-up coordination, and portfolio research.
• Maintain accurate investor records, activity logs, relationship notes, and interaction histories in the CRM.
• Prepare investor call materials and portfolio summaries for senior Relationship Managers.
• Handle investor inquiries, post-call documentation, request routing, and resolution tracking.
• Improve workflows, playbooks, process documentation, KPI tracking, and leadership reporting.
• Participate in investor calls and develop toward independently managing investor conversations and education.

Requirements

• 5–7 years of experience in a high-volume investor- or client-facing financial services role.
• Experience in wealth management, private banking, fund operations, or a related field.
• Strong organizational, written, verbal communication, prioritization, and follow-through skills.
• Disciplined CRM experience with HubSpot, Salesforce, or a similar system.
• Process-oriented approach with the ability to document, improve, and scale workflows.
• Authorization to work in the United States without current or future employer-sponsored visa sponsorship.

Nice to have

• FINRA Series 7, 63, or 66 licensure.
• Experience supporting senior professionals in a fast-paced, client-facing environment.
• Familiarity with investor onboarding, relationship management workflows, or fund operations.
• Demonstrated progression into broader responsibilities.

Culture & Benefits

• In-office culture focused on collaboration, mentorship, ownership, and execution.
• AI-forward approach to improving work quality, decision-making, and productivity.
• Health, dental, and vision coverage with HSA and FSA options.
• 401(k) with company match and immediate vesting.
• Flexible unlimited PTO, paid parental leave, company holidays, life insurance, disability insurance, and wellness support.