Site Reliability Engineer (Bilingual SRE)

Location: Hybrid workstyle with office attendance required according to organizational guidelines and team objectives; Japan-based work environment

Company

hirify.global is a fintech company operating a cashless payment and financial lifestyle platform with more than 75 million users.

What you will do

• Analyze existing technologies and develop monitoring and notification tools to improve observability and system visibility.
• Verify failure scenarios in advance, troubleshoot production incidents, conduct root cause analysis, and reduce MTTR.
• Develop solutions that improve high availability, scalability, resilience, and system performance.
• Integrate telemetry and alerting platforms to track and improve reliability.
• Apply best practices for system development, configuration management, and deployment.
• Document technical knowledge, share incident learnings, and collaborate across teams on reliability improvements.

Requirements

• At least 5 years of software development experience with Python, Java, Go, or similar languages, plus strong foundations in data structures, algorithms, problem solving, and complexity analysis.
• Experience troubleshooting and tuning high-performance microservice architectures running on Kubernetes and AWS in highly available production environments.
• Experience with observability tools and data collection, as well as database technologies such as RDS, NoSQL, or distributed TiDB.
• Proactive ability to identify and resolve performance bottlenecks, scalability issues, and resilience problems.
• Ability to communicate verbally in both English and Japanese is required.
• A coding challenge is included in the selection process.

Nice to have

• Container image management, optimization, large-scale distributed systems, and capacity planning experience.
• Understanding of infrastructure as code and automation tools such as Terraform and CloudFormation.
• SRE or DevOps implementation experience.
• Experience with CloudWatch, VictoriaMetrics, Prometheus, Snowflake, Sigma, CloudFront, or Nginx.
• Experience designing or operating disaster recovery strategies and multi-region architectures.

Culture & Benefits

• Hybrid workstyle with super flex time and no core hours; standard hours are 9:00–17:45 with a one-hour break.
• Full-time employment with social insurance, employee pension, employment insurance, and compensation insurance.
• Annual leave of up to 14 days in the first year and 5 days of personal leave annually, allocated proportionally where applicable.
• Special paid leave can be used for illness, injury, hospital visits, and care needs involving employees, family members, or pets.
• Visa sponsorship and relocation support are available.
• 401K and translation, interpretation, and language-learning support are provided.

Hiring process

• The selection process includes a coding challenge.