1 день назад
Advanced Brokerage Operations Professional, Licensed (Remote)
23 - 31$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Advanced Brokerage Operations Professional, Licensed (Remote) (Brokerage Operations): Processing complex brokerage account documents, maintenance requests, transfers, and distributions while providing accurate customer and field support with an accent on regulatory compliance and service quality. Focus on analyzing non-routine transactions, resolving not-in-good-order items, and maintaining timely operational workflows across brokerage systems.
Location: Remote in the United States
Salary: $22.92–$31.01 per hour
Company
provides financial services focused on helping people manage money and pursue balanced and generous lives.
What you will do
- Answer member and field phone calls and provide brokerage operations support.
- Process new account documents, maintenance requests, transfers, distributions, and other service transactions.
- Analyze and process non-routine and complex transactions, including not-in-good-order items.
- Manage workflow, provide functional coverage, and collaborate with service teams, field professionals, clearing firms, and internal business units.
- Communicate account status accurately and promptly while meeting service-level and quality standards.
- Support the development of policies, procedures, and quality assessments.
Requirements
- High school diploma and 1–2 years of related experience.
- FINRA Series 7 and Series 63/65 or Series 66 licenses are required, or must be obtained within 90 days of hire.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Excel, Microsoft Word, and applicable financial reporting tools.
- Ability to work day and/or evening shifts based on volume forecasts.
Culture & Benefits
- Full-time employment with compensation determined by location, experience, skills, knowledge, and business needs.
- Potential benefits include medical, dental, and vision insurance; health savings and flexible spending accounts; 401(k); pension; and insurance programs.
- 20 days of paid time off, sick and safe time, and 10 paid company holidays.
- Volunteer time off, paid parental leave, employee assistance, and well-being benefits may be available.
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