Commercial Relationship Service Specialist Sr. (Commercial Banking)

Location: Houston, Texas, United States; office-based

Company

hirify.global is a commercial banking organization serving businesses through deposits, loans, treasury management, and relationship services.

What you will do

• Serve as the primary point of contact for assigned commercial customers and Relationship Managers.
• Manage complex, highly visible, and sensitive customer relationships, including large private and public companies.
• Oversee end-to-end onboarding for commercial deposit and loan accounts, including complex features and special handling requirements.
• Identify, research, analyze, and resolve complex customer, operational, and risk issues independently.
• Attend customer, deal team, and business segment meetings while supporting relationship strategies and priorities.
• Provide day-to-day guidance to service colleagues and partners, and lead projects and bank initiatives.

Requirements

• High school diploma, GED, or equivalent required; bachelor's degree preferred.
• 5+ years of commercial banking experience focused on deposits, loans, treasury management, customer service, or banking operations.
• Experience managing complex commercial accounts, onboarding activities, customer requirements, and operational risks.
• Strong written and verbal communication, negotiation, organization, critical thinking, and analytical skills.
• Ability to work independently, collaborate across organizational levels, and mentor, coach, and train colleagues.
• Proficiency with Microsoft Office and other digital resources.

Culture & Benefits

• Office workplace with specific work arrangements determined by the hiring team.
• In-office collaboration focused on maintaining strong professional connections and community.
• Exempt position and not eligible for overtime pay.
• Equal opportunity and tobacco-free hiring practices.